Effective Date: June 24, 2026
1. Introduction
Welcome to Rex Homes Limited (“we,” “our,” or “us”). We operate the e-commerce website www.rex-homes.com (the “Site”). We commit to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and make purchases.
Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
2. Information We Collect
We collect several types of information from and about users of our Site, including:
Personal Data
You voluntarily provide us with personally identifiable information when you register, place an order, or contact us. This data includes:
- Identity Data: Name, surname, and username.
- Contact Data: Billing address, shipping address, email address (such as petalzz@rex-homes.com for communication), and telephone numbers (including +(64) 21 135 5174).
- Financial Data: Payment card details and bank account info.
- Transaction Data: Details about payments and products purchased from us.
Derivative Data
Our servers automatically collect information when you access the Site. This data includes:
- Your IP address.
- Your browser type.
- Your operating system.
- Your access times.
- The pages you viewed directly before and after accessing the Site.
Financial Data
We store limited financial information. Most financial data is transferred to our third-party payment processors. We recommend reviewing their privacy policies.
3. How We Use Your Information
We use information collected about you via the Site to:
- Create and manage your account.
- Process and fulfill your orders, transactions, and payments.
- Email you regarding your account or order status.
- Deliver targeted advertising, coupons, newsletters, and other promotions.
- Improve our website layout, products, and overall customer service.
- Prevent fraudulent transactions and monitor against theft.
- Respond to customer service requests and inquiries.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations:
By Law or to Protect Rights
We may disclose your info if required by law or legal process. This happens to investigate potential policy violations or protect the rights, property, and safety of others.
Third-Party Service Providers
We share your information with third parties that perform services for us. These include payment processing, data analysis, email delivery, hosting services, and customer service.
Marketing Communications
With your consent, we may share your information with third parties for marketing purposes.
Business Transfers
We may share or transfer your information during negotiations of any merger, sale of company assets, financing, or acquisition.
5. Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site. These help customize the Site and improve your shopping experience. When you access the Site, your personal information is not collected through tracking technology. Most browsers accept cookies by default. You can remove or reject cookies through your browser settings. Be aware that this action could affect the availability and functionality of the Site.
6. Third-Party Websites
The Site may contain links to third-party websites. This includes advertisements and external services not affiliated with us. Once you leave our Site, this Privacy Policy no longer applies. We are not responsible for the content or privacy practices of third parties.
7. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure the data, no security measures are perfect. No method of data transmission can be guaranteed against interception or misuse.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately.
9. Your Rights and Choices
Account Information
You may review, change, or terminate your account information at any time by logging into your account settings.
Emails and Communications
If you no longer wish to receive correspondence from us, you can opt-out by clicking the unsubscribe link in our emails. You can also contact us directly.
10. International Data Transfers
Our operations are supported by a network of computers, cloud-based servers, and other infrastructure. Information collected may be transferred to, stored, and processed in countries outside your residence. By using our Site, you consent to these cross-border transfers.
11. New Zealand Privacy Principles Compliance
As a business registered in New Zealand, we comply with the Privacy Act 2020 and its Information Privacy Principles (IPPs).
- We only collect personal information for lawful purposes connected with our e-commerce functions.
- You have the right to request access to and correction of your personal information held by us.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” at the top. We encourage you to review this policy periodically to stay informed.
13. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Rex Homes Limited
- Website: www.rex-homes.com
- Email: petalzz@rex-homes.com
- Address: Care of Harts Chartered Accountants, Level 1, 320 Ti Rakau Drive, Burswood, Auckland, 2013
- Phone: +(64) 21 135 5174